We would love to hear from you
Whether you are a tenant, owner, property manager, or just curious about Nava, we are here to help. Choose the best way to reach us below.
General Enquiries
For general questions about Nava, partnerships, or press enquiries:
- Email: hello@nava.app
Support
Need help with your account, payments, or a technical issue? Our support team is ready to assist.
- Email: support@nava.app
- In-app: Log in and go to Support to create a ticket for the fastest response.
- Help page: Visit our Support page for common questions and troubleshooting.
Privacy & Data Requests
For GDPR data requests, privacy questions, or to exercise your data rights:
- Email: privacy@nava.app
- See our full Privacy Policy for more details.
Business & Partnerships
Interested in partnering with Nava or integrating with our platform? We are always open to exploring new opportunities.
- Email: partnerships@nava.app
Office
Nava is based in Ireland. While we do not currently have a walk-in office, we are reachable by email and typically respond within 1 business day.
Response Times
- General enquiries: within 2 business days
- Support requests: within 1 business day (in-app tickets within 4 hours during business hours)
- Privacy/data requests: within 30 days as required by GDPR
- Partnership enquiries: within 3 business days
Prefer the app?
The fastest way to get help is through the Nava app. Log in, head to Support, and create a ticket. Our team will respond directly in the app with real-time updates.